Service Cancellation Policy

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Cancellation of Services

To cancel service, customer must provide us with a written 2-day notice of cancellation. Until notice of cancellation is received by us, and cancellation is finalized, service will continue and Customer is responsible for paying for said service or services. please send us an email at sales@smartchoicesolutionsja.com or through the form on our website contact page.

Service Termination

Upon expiration of customer-provided notice of cancellation, services will terminate at the end of the current billing cycle.

Early Cancellation

Customers may cancel service, without penalty, by providing written notice at least 3 days before the first scheduled service will take place. Failure to comply will result in service charge applied to your account.

Provider Initiated Cancellation

We reserve the right to cancel service if the customer’s account remains delinquent for 14 days after the customer is notified that the account has become delinquent.